🚨 Protect yourself from cash machine fraud

🚨 Protect yourself from cash machine fraud

Criminals are becoming increasingly sophisticated in the ways they target cash machines, using devices designed to steal card details and, when used alongside hidden cameras or other methods to capture PINs, can be used to withdraw money from victims' accounts. While these incidents remain uncommon, a few moments of awareness can make all the difference.

Elmbridge Borough Commander Inspector Chris Thoday said:

"We want everyone to feel confident when using cash machines, but it's important to remain vigilant. Taking a few extra seconds to check that an ATM looks secure and shielding your PIN can help prevent you becoming a victim of fraud. If something doesn't seem right, trust your instincts, don't use the machine and report it."

Signs that a cash machine may have been tampered with include:

A loose or bulky card reader.

A keypad that feels unusually thick, loose or difficult to use.

Anything attached to the machine that looks out of place, such as a small camera or unusual fitting.

Be wary of anyone who tries to distract or hurry you while you're using the machine.

Damage, glue marks or signs that parts have been added to the machine.

If you spot anything suspicious:

Don't use the ATM.

Report it to the bank that operates the machine.

Let Surrey Police know by calling 101, or 999 if a crime is taking place

Hand inserting card in ATM with text reading 'ATMs Fraud Prevention'

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Message Sent By
Anize Keers
(Surrey Police, Communications officer, Surrey)